Numerous organizations grapple with the question of how to handle cloud and associated IT services. They can choose to manage these tasks internally, maintaining most, if not all, aspects related to their IT environments. Alternatively, they can delegate some or all the responsibilities to an external company that has a managed cloud service provider.
A managed cloud service provider is a third-party company specializing in offering businesses cloud-based solutions and services. They take care of all the technical aspects of managing and maintaining a cloud environment, allowing businesses to focus on their core competencies and strategic objectives.
Here we will discuss some advantages of using a cloud managed service provider instead of taking a DIY (Do-It-Yourself) approach. Moreover, you will know the key difference between public cloud and managed cloud services.
Duties of Managed Cloud Service Provider
- Expertise and Knowledge:
Managed cloud service providers have a team of experienced professionals who possess deep expertise and knowledge in cloud technologies and best practices. They stay up-to-date with the latest trends and advancements in the field, ensuring that your cloud environment is optimized, secure, and scalable. This level of expertise is often difficult to achieve in-house, especially for businesses that do not specialize in IT.
- Cost Savings:
Opting for a cloud managed service provider can result in significant cost savings. Instead of investing in expensive hardware, software, and IT staff, businesses can leverage the provider’s infrastructure and resources at a fraction of the cost. The cloud managed service providers offer flexible pricing models, allowing businesses to pay only for the resources and services they need, when they need them. This eliminates the need to make upfront investments and reduces overall IT expenses.
- 24/7 Support:
A cloud managed service provider offers round-the-clock support, ensuring that any issues or concerns with the cloud environment are addressed in a timely manner. This minimizes downtime and maximizes the availability and performance of critical business applications and services. With a dedicated support team, businesses can have peace of mind knowing that their cloud infrastructure is being monitored and managed proactively.
- Scalability and Flexibility:
As businesses grow and their IT needs evolve, a managed cloud service provider can easily scale the infrastructure to accommodate changing requirements. They have the resources and expertise to quickly provision additional servers, storage, and computing power, ensuring that businesses can scale their operations efficiently. This scalability and flexibility are crucial for businesses with fluctuating workloads or seasonal demands.
- Security and Compliance:
Data security is a top concern for businesses operating in the cloud. Managed cloud service providers have robust security measures in place to protect sensitive data and ensure compliance with industry regulations. They implement advanced security technologies, conduct regular security audits, and employ best practices to safeguard data from unauthorized access, data breaches, and other cyber threats. This level of security expertise is often beyond the reach of many businesses, making a managed cloud service provider an ideal choice.
- Focus on Core Competencies:
By offloading the management and maintenance of the cloud environment to a service provider, businesses can focus on their core competencies and strategic objectives. They can allocate their resources and energy towards innovation, product development, and customer service, rather than dealing with the complexities of managing a cloud infrastructure. This allows businesses to stay competitive in the market and drive growth.
- Disaster Recovery and Business Continuity:
Managed cloud service providers have robust disaster recovery plans in place to ensure that businesses can quickly recover from any potential disruptions or outages. They replicate data across multiple locations and utilize backup systems to minimize downtime and ensure business continuity. This level of preparedness and resilience is essential for businesses that rely heavily on their IT systems to operate smoothly.
- Proactive Monitoring and Maintenance:
A managed cloud service provider continuously monitors the cloud environment to identify and address any potential issues or bottlenecks. They proactively perform maintenance tasks, such as software updates, patch management, and performance optimization, to keep the cloud infrastructure running smoothly. This proactive approach helps businesses avoid downtime, prevent performance issues, and maintain a high level of availability for their critical applications and services.
- Expertise and Knowledge:
Managed cloud service providers have a team of experts with specialized knowledge and experience in managing cloud environments. They stay up to date with the latest technologies, industry trends, and best practices to provide businesses with the most efficient and effective cloud solutions. This expertise is invaluable for businesses that may not have the resources or expertise in-house to manage complex cloud environments.
Difference Between Public Cloud And Managed Cloud Services
Public cloud and managed cloud services are both cloud computing models, but there are distinct differences between the two.
The public cloud refers to cloud computing services that are offered over the Internet by third-party providers. These services are available to anyone who wants to use them and are typically sold on a pay-as-you-go basis. Public cloud services are owned and operated by the cloud provider and are shared among multiple users. Examples of public cloud providers include Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure.
Managed cloud services, on the other hand, are a type of cloud service where the management and maintenance of the cloud infrastructure are handled by a third-party provider. With managed cloud services, businesses can focus on their core competencies and leave cloud infrastructure management to experts. Managed cloud service providers offer a range of services, including infrastructure management, security, monitoring, and support.
The key difference between public cloud and managed cloud services lies in the level of control and management. With public cloud, businesses have more control over their cloud resources and are responsible for managing and maintaining their own infrastructure. They have the flexibility to scale their resources as needed but also have the added responsibility of ensuring the security and availability of their applications and data.
In contrast, managed cloud services offload the burden of infrastructure management to the service provider. This allows businesses to focus on their core business objectives instead of worrying about the technical aspects of managing the cloud infrastructure. Managed cloud service providers have dedicated teams of experts who ensure the smooth operation and maintenance of the cloud infrastructure. They provide proactive monitoring, security measures, and regular updates to ensure the highest level of performance and availability.
Key Statistics and Insights in the Domain of Cloud Managed Services
- Cost Savings:
According to a study conducted by Nucleus Research, businesses that migrate to the cloud can save an average of 25% on their IT costs. This significant cost-saving is due to the elimination of on-premises infrastructure, reduced hardware and software expenses, and the ability to scale resources as needed.
- Increased Productivity:
A survey conducted by LogicMonitor found that businesses that use managed cloud services experience a 50% increase in IT team productivity. By offloading the day-to-day management tasks to a service provider, IT teams can focus on more strategic initiatives, leading to improved efficiency and productivity.
- Enhanced Security:
The Ponemon Institute’s Cost of Data Breach study revealed that businesses using managed cloud services experience 23% fewer security breaches compared to those managing their own cloud environments. Managed cloud service providers have robust security measures in place, including encryption, access controls, and continuous monitoring, to protect businesses from cyber threats.
- Improved Scalability:
According to a survey conducted by IDG, 73% of businesses reported that scalability is a key benefit of using managed cloud services. With managed cloud services, businesses can easily scale their resources up or down based on their needs, allowing them to quickly adapt to changing market conditions and take advantage of new opportunities.
- Higher Availability:
A study conducted by CloudEndure found that businesses using managed cloud services experience 99.99% uptime, compared to 99.9% uptime for businesses managing their own cloud environments. This increased uptime ensures businesses can access their applications and data consistently, improving productivity and customer satisfaction.
In wrapping up our journey through managed cloud services, it’s evident that organizations have a lot to consider. We’ve scrutinized the DIY route’s challenges and looked at how a managed cloud service provider can ease these. We’ve highlighted the differences between public and managed cloud services, emphasizing the latter’s benefits.
Cloud managed service providers offer many advantages, from expert knowledge, cost savings, 24/7 support, and scalability to heightened security, a focus on core competencies, disaster recovery, proactive maintenance, and monitoring.
The statistics we discussed reveal the rising acceptance of these benefits in the business world. They underscore the critical role managed cloud services play in today’s digital business era, offering cost savings, productivity boosts, improved security, scalability, and high availability.
The cloud services landscape can seem complex, but with a solid understanding, you can make informed decisions that lead to success. Whether you’re considering a move to the cloud or assessing your current setup, comprehending managed cloud services will be incredibly beneficial. So take a step towards seamless operations and heightened efficiency by choosing Hubcom as your trusted partner in managed cloud services!