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Hubcom Terms of Service
Effective Date: 9/6/2024
Welcome to Hubcom! These Terms of Service (“Terms”) govern your access to and use of Hubcom’s website, products, and IT solutions (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must immediately stop using the Services.
2. Eligibility
To use Hubcom’s Services, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Have the authority to enter into binding contracts if you are using the Services on behalf of a business or organization.
- Comply with these Terms and all applicable laws, rules, and regulations.
3. Use of Services
a. License to Use
Hubcom grants you a limited, non-exclusive, non-transferable, revocable license to use the Services solely for your internal business or personal purposes, in accordance with these Terms. Your right to use Hubcom’s IT solutions is subject to compliance with any service agreements, statements of work, or other agreements that may be required as part of our Services.
b. Prohibited Activities
You agree not to:
- Use the Services for any unlawful, harmful, or fraudulent activity.
- Reverse-engineer, decompile, or otherwise attempt to extract the source code, proprietary algorithms, or underlying technology of the Services.
- Interfere with or disrupt the Services, servers, or networks connected to the Services, including through unauthorized access or attacks.
- Use the Services in a way that violates the rights of others or Hubcom.
- Install malicious code or otherwise use the Services in a way that would compromise their security or performance.
Hubcom reserves the right to suspend or terminate your access to the Services if we determine, in our sole discretion, that you have engaged in prohibited activities.
4. Account Registration and Security
To access certain features of our Services, you may need to create an account. When you create an account, you agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your account login credentials.
- Notify us immediately of any unauthorized use of your account.
- Be responsible for all activities that occur under your account.
Hubcom is not liable for any loss or damage arising from your failure to comply with these obligations.
5. Payment, Fees, and Billing
a. Pricing
All prices for Hubcom’s Services will be provided in service agreements, statements of work, or pricing documentation. Hubcom reserves the right to modify pricing for new services or renewals. Any change to the pricing of ongoing contracts will require mutual agreement.
b. Payment Terms
For paid Services, you agree to pay all fees specified in your service agreement. Payments are processed through third-party payment processors, and you are responsible for providing valid payment information. Failure to pay fees when due may result in the suspension or termination of your account and Services.
c. Refund Policy
Unless explicitly stated otherwise in a service agreement, all fees are non-refundable. Hubcom will review refund requests on a case-by-case basis at its sole discretion, depending on service-level commitments and contracts.
6. Intellectual Property
a. Hubcom’s Ownership
All software, tools, documentation, designs, logos, trademarks, and other intellectual property provided as part of the Services remain the sole property of Hubcom or its licensors. You may not reproduce, distribute, or create derivative works from any of Hubcom’s intellectual property without our express written consent.
b. Customer Data and Content
You retain ownership of any data, files, or content (“User Content”) that you submit or store within the Services. By submitting User Content, you grant Hubcom a worldwide, royalty-free, non-exclusive license to use, host, store, process, and display your content solely for the purpose of providing our Services.
You are responsible for ensuring that your User Content does not violate any applicable laws, intellectual property rights, or the rights of others.
7. Confidentiality and Data Protection
a. Confidentiality
Each party agrees to maintain the confidentiality of any non-public, proprietary, or sensitive information disclosed in connection with the Services (“Confidential Information”). You agree not to share, disclose, or use Confidential Information for any purpose other than for the proper fulfillment of Services under this agreement.
b. Data Protection and Security
Hubcom takes the protection of your data seriously. We implement industry-standard security measures to safeguard your data, including encryption and secure access controls. However, you acknowledge that no method of transmission or storage is completely secure, and Hubcom cannot guarantee the absolute security of your data.
Your use of our Services is subject to Hubcom’s Privacy Policy, which outlines how we collect, use, and protect your personal and business data.
8. Service Availability and Maintenance
Hubcom strives to ensure the continuous availability of our Services but does not guarantee uninterrupted or error-free service. We may perform scheduled maintenance or upgrades that may temporarily impact availability. You will be notified in advance of any major disruptions whenever possible.
Hubcom is not liable for any downtime or service interruptions caused by factors outside of our control, including but not limited to, cyberattacks, natural disasters, or third-party service failures.
9. Limitation of Liability
To the fullest extent permitted by law, Hubcom and its affiliates, officers, directors, employees, and agents are not liable for any:
- Indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising out of your use of or inability to use the Services.
- Total aggregate liability exceeding the amount you have paid to Hubcom for the specific Services giving rise to the claim within the past 12 months.
Hubcom provides the Services “as-is” and disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Indemnification
You agree to indemnify, defend, and hold harmless Hubcom and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from:
- Your use of the Services.
- Your breach of these Terms or any service agreement.
- Your violation of any third-party rights, including intellectual property or privacy rights.
11. Termination
Hubcom reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms or service agreements. Upon termination, your right to use the Services will immediately cease, and Hubcom may delete your account and associated data unless otherwise stated in a contractual agreement.
12. Changes to These Terms
Hubcom may modify these Terms from time to time. We will notify you of significant changes by posting an updated version on our website or through other communication channels. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Services shall be resolved through binding arbitration in [Insert Location], unless otherwise required by law.
14. Contact Information
If you have any questions, concerns, or disputes regarding these Terms or the Services, please contact us at:
Hubcom
6042 Oakton St, Morton Grove, IL 60053
Email: info@hubcom.co
Phone: (847)454-3197
By accessing or using Hubcom’s IT solutions and services, you acknowledge that you have read, understood, and agree to these Terms of Service.