CASE STUDY
IBM Business Process Management

Company Background

• Sigma Healthcare is a full line wholesale and distribution business to pharmacy.
• It is also the owner of Australian pharmacy retail brands: Amcal Max, DDS, Amcal and Guardian.
• Sigma shares were placed in a trading halt on the Australian Stock Exchange.

Business Need

• Multiple legacy systems.
• Highly manual, disjointed processes.
• Difficulty in adapting systems to meet new regulatory and customer requirements.

Solution

• Hubcom suggested and implemented IBM Business Process Management (BPM).
• Improves operational efficiency & accuracy with automation ability.
• Improves Process orchestration across multiple systems and decrease process costs.
• User friendly UIs for rules management.
• Deliver end-to-end process visibility.

Benefits

• Time-to-market, gains of over 50%.
• Ability to introduce new policies into systems in days rather than weeks.
• Monitor all the transactions.
• Reduction in enrollment time and costs.
• Comprehensive audit trail.
• Increased business and IT collaboration.