IBM Business Process Management

Company Background

  • Sigma Healthcare is a full line wholesale and distribution business to pharmacy.
  • It is also the owner of Australian pharmacy retail brands: Amcal Max, DDS, Amcal and Guardian.
  • Sigma shares were placed in a trading halt on the Australian Stock Exchange.

Business Need

  • Multiple legacy systems.
  • Highly manual, disjointed processes.
  • Difficulty in adapting systems to meet new regulatory and customer requirements.


  • Hubcom suggested and implemented IBM Business Process Management (BPM).
  • Improves operational efficiency & accuracy with automation ability.
  • Improves Process orchestration across multiple systems and decrease process costs.
  • User friendly UIs for rules management.
  • Deliver end-to-end process visibility.


  • Time-to-market, gains of over 50%.
  • Ability to introduce new policies into systems in days rather than weeks.
  • Monitor all the transactions.
  • Reduction in enrollment time and costs.
  • Comprehensive audit trail.
  • Increased business and IT collaboration.

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