CASE STUDY
IBM Business Process Management
Company Background
- Sigma Healthcare is a full line wholesale and distribution business to pharmacy.
- It is also the owner of Australian pharmacy retail brands: Amcal Max, DDS, Amcal and Guardian.
- Sigma shares were placed in a trading halt on the Australian Stock Exchange.
Business Need
- Multiple legacy systems.
- Highly manual, disjointed processes.
- Difficulty in adapting systems to meet new regulatory and customer requirements.
Solution
- Hubcom suggested and implemented IBM Business Process Management (BPM).
- Improves operational efficiency & accuracy with automation ability.
- Improves Process orchestration across multiple systems and decrease process costs.
- User friendly UIs for rules management.
- Deliver end-to-end process visibility.
Benefits
- Time-to-market, gains of over 50%.
- Ability to introduce new policies into systems in days rather than weeks.
- Monitor all the transactions.
- Reduction in enrollment time and costs.
- Comprehensive audit trail.
- Increased business and IT collaboration.